1. OUR SERVICES

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties around the world.

The Content and Marks are provided in or through the Services 'AS IS' for your internal business purpose only.

2. INTELLECTUAL PROPERTY RIGHTS

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties around the world. The Content and Marks are provided in or through the Services 'AS IS' for your internal business purpose only.

Subject to compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable licenseto:

• Access the Services.
• Download or print a copy of any portion of the Content to which you have properly gained access, solely for your internal business purpose.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services, Content, or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: [email protected]. If we ever grant you permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors and ensure that any copyright or proprietary notice appears visibly on posting, reproducing, or displaying our Content.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks. Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Submissions and Contributions

By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submissions. You acknowledge that we shall own these Submissions and shall be entitled to their unrestricted use and dissemination for any lawful purpose, whether commercial or otherwise, without acknowledgment or compensation to you.

The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other interactive features, where you may create, submit, post, display, transmit, publish, distribute, or broadcast content and materials to us or through the Services. This includes but is not limited to text, writings, videos, audio, photographs, music, graphics, comments, reviews, ratings, personal information, or other materials ("Contributions").

Any Submission that is publicly posted shall also be treated as a Contribution. You understand that Contributions may be viewable by other users of the Services.

License Granted for Contributions

By posting any Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully paid, worldwide right and license to:

• Use, copy, reproduce, distribute, sell, resell, publish, broadcast, retitle, store, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part), and otherwise exploit your Contributions (including, without limitation, your image, name, and voice) for any purpose, whether commercial, advertising, or otherwise.
• Prepare derivative works from or incorporate your Contributions into other works.
• Sublicense the rights granted under this section.
• Use and distribute Contributions in any media format and through any media channels.

This license includes the right to use your name, company name, franchise name (if applicable), trademarks, service marks, trade names, logos, and any personal or commercial images you provide.

Responsibility for Your Content

By sending us Submissions and/or posting Contributions through any part of the Services, or making Contributions accessible via linked social media accounts, you:

• Confirm that you have read and agree to comply with our "PROHIBITED ACTIVITIES" section.
• Agree not to post, send, publish, upload, or transmit through the Services any Submission or Contribution that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening, sexually explicit, false, inaccurate, deceptive, or misleading.
• To the extent permitted by applicable law, waive any and all moral rights to any such Submission and/or Contribution.
• Warrant that your Submissions and/or Contributions are original to you or that you have the necessary rights and licenses to submit them, and that you have full authority to grant us the rights mentioned above.
• Warrant and represent that your Submissions and/or Contributions do not contain confidential information.

Content Moderation

We reserve the right to remove or edit any Contributions at any time without notice if, in our reasonable opinion, they are harmful or in breach of these Legal Terms. If we remove or edit any such Contributions, we may also suspend or disable your account and report you to the authorities.

Copyright Infringement

We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon a copyright you own or control, please refer to the "COPYRIGHT INFRINGEMENTS" section.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that:

• All registration information you submit will be true, accurate, current, and complete.
• You will maintain the accuracy of such information and update it as necessary.
• You have the legal capacity and agree to comply with these Legal Terms.
• You are not under the age of 13.
• You will not access the Services through automated or non-human means.
• You will not use the Services for any illegal or unauthorized purpose.
• Your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

4. USER REGISTRATION

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

5. PURCHASES AND PAYMENT

All purchases are non-refundable. We accept the following forms of payment:

• Visa
• Mastercard
• American Express
• PayPal
• Discover
• UPI

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in INR.

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorise us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers, or distributors.

6. SOFTWARE

We may include software for use in connection with our Services. If such software is accompanied by an end user licence agreement ('EULA'), the terms of the EULA will govern your use of the software. If such software is not accompanied by a EULA, then we grant to you a non-exclusive, revocable, personal, and non-transferable licence to use such software solely in connection with our services and in accordance with these Legal Terms. Any software and any related documentation is provided 'AS IS' without warranty of any kind, either express or implied, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. You accept any and all risk arising out of use or performance of any software. You may not reproduce or redistribute any software except in accordance with the EULA or these Legal Terms.

7. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make them available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:

• Systematically retrieve data or other content from the Services to create a compilation, database, or directory without written permission from us.
• Trick, defraud, or mislead us and other users, especially in an attempt to learn sensitive account information such as user passwords.
• Circumvent, disable, or interfere with security-related features of the Services.
• Disparage, tarnish, or otherwise harm us and/or the Services.
• Use information from the Services to harass, abuse, or harm another person.
• Make improper use of our support services or submit false reports of abuse or misconduct.
• Use the Services in a manner inconsistent with any applicable laws or regulations.
• Engage in unauthorized framing of or linking to the Services.
• Upload or transmit viruses, Trojan horses, or other malicious software.
• Engage in excessive spamming or posting repetitive text.
• Use any automated system, such as scripts, bots, or data mining tools, to interact with the Services.
• Delete copyright or proprietary rights notices from any Content.
• Attempt to impersonate another user or person.
• Upload or transmit any spyware, web bugs, cookies, or passive collection mechanisms.
• Interfere with or disrupt the Services or networks connected to them.
• Harass, intimidate, or threaten any of our employees or agents.
• Attempt to bypass security measures that restrict access to the Services.
• Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, or JavaScript.
• Decipher, decompile, disassemble, or reverse-engineer any software within the Services.
• Use unauthorized scripts, bots, or automation tools to access the Services.
• Use a buying or purchasing agent to make transactions on the Services.
• Collect user data or emails for unsolicited messages or fraudulent purposes.
• Use the Services to compete with us or for any commercial enterprise without permission.
• Sell or transfer your profile.
• Provide false, misleading, or inaccurate information about products, pricing, or business operations.
• Sell counterfeit, pirated, stolen, or unauthorized products that infringe on intellectual property rights.
• Use copyrighted or trademarked material without proper authorization.
• Attempt to complete transactions outside the platform to avoid fees or commissions.
• Engage in fake reviews, false testimonials, or any activity that artificially boosts product ratings.

8. USER GENERATED CONTRIBUTIONS

The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information (collectively, 'Contributions'). Contributions may be viewable by other users of the Services and through third-party websites. As such, any Contributions you transmit may be treated as non-confidential and non-proprietary.

When you create or make available any Contributions, you thereby represent and warrant that:

• The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to copyright, patent, trademark, trade secret, or moral rights of any third party.
• You are the creator and owner of or have the necessary licences, rights, consents, releases, and permissions to use and to authorise us, the Services, and other users of the Services to use your Contributions in any manner contemplated by the Services and these Legal Terms.
• You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Services and these Legal Terms.
• Your Contributions are not false, inaccurate, or misleading.
• Your Contributions are not unsolicited or unauthorised advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
• Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libellous, slanderous, or otherwise objectionable (as determined by us).
• Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
• Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and do not promote violence against a specific person or class of people.
• Your Contributions do not violate any applicable law, regulation, or rule.
• Your Contributions do not violate the privacy or publicity rights of any third party.
• Your Contributions do not violate any applicable law concerning child pornography or otherwise intended to protect the health or well-being of minors.
• Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
• Your Contributions do not otherwise violate, or link to material that violates, any provision of these Legal Terms, or any applicable law or regulation.

Any use of the Services in violation of the foregoing violates these Legal Terms and may result in, among other things, termination or suspension of your rights to use the Services.

9. CONTRIBUTION LICENCE

By posting your Contributions to any part of the Services or making Contributions accessible to the Services by linking your account from the Services to any of your social networking accounts, you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non- exclusive, transferable, royalty-free, fully-paid, worldwide right, and licence to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions (including, without limitation, your image and voice) for any purpose, commercial, advertising, or otherwise.

This licence applies to any form, media, or technology now known or hereafter developed, including our use of your name, company name, franchise name, and any service marks, trade names, logos, and personal and commercial images you provide. You waive all moral rights in your Contributions and warrant that no moral rights have been asserted.

We do not assert ownership over your Contributions. You retain full ownership, including any intellectual property rights. We are not responsible for statements or representations in your Contributions, and you agree to refrain from legal action against us regarding them.

We reserve the right, at our sole discretion, to:

• Edit, redact, or change any Contributions.
• Re-categorise Contributions to appropriate sections.
• Pre-screen or delete Contributions at any time without notice.

10. GUIDELINES FOR REVIEWS

We may provide areas for reviews or ratings. When posting a review, you must comply with the following criteria:

• You must have firsthand experience with the entity being reviewed.
• Reviews must not contain offensive, abusive, racist, or hateful language.
• Reviews must not reference illegal activity.
• Negative reviews must not come from competitors.
• Reviews must not contain false or misleading statements.
• You must not encourage others to post reviews, whether positive or negative.

We reserve the right to accept, reject, or remove reviews at our sole discretion. Reviews are not endorsed by us and do not necessarily represent our opinions.

By posting a review, you grant us a perpetual, non-exclusive, worldwide, royalty-free, assignable, and sublicensable right to reproduce, modify, translate, transmit, display, perform, and distribute your review.

11. SOCIAL MEDIA

As part of the functionality of the Services, you may link your account with online accounts you have with third-party service providers (each such account, a ‘Third-Party Account’) by either:

• Providing your Third-Party Account login information through the Services.
• Allowing us to access your Third-Party Account, as permitted under applicable terms.

You represent and warrant that you are entitled to disclose your Third-Party Account login information to us and grant access, without violating any terms governing the Third-Party Account.

By granting us access, you acknowledge that:

• We may access, make available, and store any content from your Third-Party Account.
• We may receive and submit additional information as notified during the linking process.

Depending on your Third-Party Account settings, personally identifiable information may be available through the Services. If a Third-Party Account becomes unavailable, any related content may no longer be accessible.

PLEASE NOTE: Your relationship with the Third-Party service providers is governed solely by your agreement(s) with them. We do not review or verify Social Network Content for accuracy or legality.

You can disable the connection between the Services and your Third-Party Account at any time through your account settings or by contacting us. We will attempt to delete any stored information obtained through such accounts, except for your username and profile picture associated with your account.

12. SERVICES MANAGEMENT

e reserve the right, but not the obligation, to:

• Monitor the Services for violations of these Legal Terms;
• Take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities;
• In our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof;
• In our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and
• Otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

13. PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy: . By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please be advised the Services are hosted in India. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in India, then through your continued use of the Services, you are transferring your data to India, and you expressly consent to have your data transferred to and processed in India.

14. COPYRIGHT INFRINGEMENTS

We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately notify us using the contact information provided below (a 'Notification'). A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to applicable law you may be held liable for damages if you make material misrepresentations in a Notification. Thus, if you are not sure that material located on or linked to by the Services infringes your copyright, you should consider first contacting an attorney.

15. TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

16. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

17. GOVERNING LAW

These Legal Terms shall be governed by and defined following the laws of India. Krayadotshop Private Limited and yourself irrevocably consent that the courts of India shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these Legal Terms.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

18. DISPUTE RESOLUTION

Informal Negotiations

To expedite resolution and control costs, both parties (‘Parties’) agree to first attempt informal negotiations for at least thirty (30) days before initiating arbitration. Such negotiations begin upon written notice from one Party to the other.

Binding Arbitration

Any dispute related to these Legal Terms shall be referred to and finally resolved by the International Commercial Arbitration Court under the European Arbitration Chamber (Belgium, Brussels, Avenue Louise, 146) according to ICAC Rules.

• Number of arbitrators: Two (2).
• Legal seat of arbitration: New Delhi, India.
• Proceedings language: English / Hindi.
• Governing law: Substantive law of India.

Restrictions

The arbitration shall be limited to the dispute between the Parties individually. To the full extent permitted by law:

• No arbitration shall be joined with any other proceeding.
• No class-action arbitration is permitted.
• No dispute may be brought in a representative capacity.

Exceptions to Informal Negotiations and Arbitration

The following disputes are exempt from informal negotiations and arbitration:

• Disputes regarding intellectual property rights.
• Disputes related to theft, piracy, invasion of privacy, or unauthorized use.
• Claims for injunctive relief.

If this provision is found to be illegal or unenforceable, disputes falling within that portion shall be decided by a court of competent jurisdiction.

19. CORRECTIONS

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

20. DISCLAIMER

The services are provided on an "as-is" and "as-available" basis. You agree that your use of the services is at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the services and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We make no warranties or representations about the accuracy or completeness of the services' content or any linked websites or mobile applications. We assume no liability for:

• Errors, mistakes, or inaccuracies in content and materials.
• Personal injury or property damage resulting from your use of the services.
• Unauthorized access to or use of our secure servers and any personal or financial information stored therein.
• Interruption or cessation of transmission to or from the services.
• Bugs, viruses, or malicious software that may be transmitted via the services by any third party.
• Errors or omissions in any content or materials, or any loss or damage resulting from their use.

We do not warrant, endorse, or guarantee any product or service advertised by a third party through the services, hyperlinks, or advertisements. We are not responsible for monitoring any transactions between you and third-party providers.

As with any product or service purchase, you should use your best judgment and exercise caution where appropriate.

21. LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD. PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

22. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of:

• Your Contributions.
• Use of the Services.
• Breach of these Legal Terms.
• Breach of your representations and warranties set forth in these Legal Terms.
• Violation of the rights of a third party, including but not limited to intellectual property rights.
• Any overt harmful act toward another user of the Services with whom you connected via the Services.

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us. You agree to cooperate, at your expense, with our defense of such claims.

We will use reasonable efforts to notify you of any such claim, action, or proceeding subject to this indemnification upon becoming aware of it.

23. USER DATA

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

24, ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIATHE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

25. SMS TEXT MESSAGING

26. MISCELLANEOUS.

These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defences you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.

27. OWNERSHIP & LICENSING OF CONTENT

Seller Content Ownership

• Sellers retain ownership of their content (videos, images, product descriptions) but grant Craya a non-exclusive, royalty-free license to use, modify, distribute, and display their content for marketing and operational purposes.
• Sellers must have the right to use any images, music, or other media in their storefronts to avoid copyright violations.

28. PROHIBITED CONTENT & CONDUCT

• No explicit, violent, or harmful content in shoppable videos or stories.
• No misleading product demonstrations—videos must accurately represent the product.
• No third-party ads, affiliate marketing, or redirecting traffic to external platforms unless approved by Craya.

29. PRICING & PAYMENT POLICIES

• Sellers cannot misrepresent pricing (e.g., false discounts, hidden charges).
• All transactions must be completed within Craya’s payment ecosystem unless explicitly permitted.

30. ORDER FULFILLMENT & SHIPPING RESPONSIBILITY

• Sellers must process and ship orders within the specified timeframe
• Clear return, refund, and exchange policies must be stated.
• Consistent failure to fulfill orders may result in penalties or account suspension.

31. ACCOUNT SUSPENSION & TERMINATION

• Craya reserves the right to suspend or terminate accounts for repeated violations.
• Sellers will be given notice before termination, except in extreme cases (e.g., fraud, illegal activity).

32. CONTACT US

If you have any complaints or need further information regarding the Services, please reach out to us at: